CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world – safely and reliably. All you have to do is get on board!

At CHC, we pride ourselves on our values and culture:
Accountability: Take pride and ownership of our actions and results.
Collaboration: Working together with transparency and trust to drive continuous improvement.
Care: Creating a safe and sustainable environment for all.
Integrity: Doing what's right and fostering a culture of respect.
Excellence: Prioritizing quality services and setting industry standards.

Operations Officer

6-month Fixed-Term - Broome, WA

 

 

Reach Beyond with CHC Helicopters (Australia)

 

At CHC Helicopters Australia, we deliver safe, reliable, and world-class helicopter services across the offshore energy sector, emergency medical services, and search and rescue.

 

For more than 75 years, CHC has been trusted to deliver aviation solutions in some of the most remote and challenging environments across the globe. Our dedication to safety, innovation, and operational excellence underpins the critical services we provide to our customers and the communities we serve.

 

Our people make the difference. With a strong commitment to safety, teamwork, and professionalism, we help our customers and colleagues reach beyond what they thought possible.

 

All you have to do is get on board.

 

 

Role Summary

We are looking to appoint a suitably experienced Operations Officer, within its fixed base of operations in Broome, Western Australia. 

 

Reporting to Base Manager, the Operations officer is responsible for the coordination of the daily flying program, client liaison regarding flying schedule, flight crew roster administration, production of manifests and related documentation. This is a 6-month fixed-term position. Applicants must reside in the local Broome area, as this is not a touring position.

• A safety champion who will challenge unsafe acts and pursue improvements in safety behaviour within the business
• Build capabilities by developing self and others to deliver time and time again
• Comply with all Company health, environmental safety and security, equal opportunity/sexual harassment policies and occupational health and safety procedures.
• Equip the Operations room with the necessary publications and other relevant information that is required to enable flight crews to conduct pre-flight planning.
• Complete a full check of the Ops room daily to ensure all required functions can be carried out. Check computer software and base radio facilities are serviceable prior to commencement of the daily flying program.
• Maintain Reception Area and/or Briefing Area to ensure safety and cleanliness standards are maintained.
• Deliver operational customer service as specified by CHC and the Base Manager including:
  • Complete all operational reports/information as designated,
  • Complete the Daily Flying Program,
  • All flights and accommodation are in place for touring staff as per published rosters.
• Co-ordinate SAR and medevac responses in accordance with Company procedures with reference to local procedures and the ERP Manual.
• Ensure that flight crews are advised of their duty periods and any changes to their roster.
• AIMS data entry i.e. liaison with BM/SBE/SBP to facilitate timesheet data being entered each week.
• Ensure the operations and hand-over OPSO duty logs are recorded in an efficient manner and handed over to the oncoming Operations Officer.
• When on Standby Duty, be available to provide support in the event of a call out or event requiring urgent attention.
• Any other duties that may be delegated from time to time by the Base Manager.

• Experienced in a similar role is preferred but not essential.
• Strong organisational and time management skills.
• Competent computer skills especially with Microsoft Office Suite.
• Strong communication and interpersonal skills.
• The ability to work autonomously under general direction.
• Team oriented and ability to work collaboratively across teams.
• Demonstrate a positive, flexible and adaptable approach.
• Excellent customer service skills.
• Aviation operational experience or experience in a similar role will be viewed favourably.
• Experienced and comfortable in dealing with different cultures and difficult situations.

 

 

Eligibility

Applicants must have the legal right to work in Australia and meet any clearance requirements relevant to the role.

 

 

Diversity & Inclusion

At CHC, we celebrate diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, people of all genders, the LGBTI+ community, mature-aged workers, people with disability, and people from culturally and linguistically diverse backgrounds.

 

 

Recruitment Process

We may commence interviews or close applications prior to the advertised closing date if suitable candidates are identified. We therefore encourage applicants to apply as early as possible.

 

We reserve the right to contact only shortlisted candidates.